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Shipping & Returns

Free Regular Shipping

We offer free standard first-class USPS shipping for all orders.  USPS first-class usually arrives within 1 week.

Shipping with Tracking

If you would like to have a USPS tracking number for your order, you may select this option for a small additional cost during checkout.

Other Large Orders

For some larger orders, we may use UPS ground or FedEX and you will be notified via email.

Overnight Shipping

We can ship USPS overnight to you if your order is placed before 12pm PST.  Orders placed over the weekend or national holiday will be shipped next business day. 

Do you ship internationally?

We currently only ship domestically in the U.S./Alaska/Hawaii and Puerto Rico.  

 

Refunds & Exchanges
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted (if applicable)
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at orders@kirikards.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at orders@kirikards.com and send your item to: 11525 SE Hwy 212 Clackamas Oregon US 97015.

Shipping
To return your product, you should mail your product to: Kiri Kards 11525 SE Hwy 212 Clackamas Oregon US 97015

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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